Once you’re in, choose the best races. Leverage our algorithm for your horse picks and strategies. You can practice betting with virtual coins or go straight to cash. Plus – get your results in real-time.
Woodbine Entertainment Group (“we” or “our”) offers a range of racing, gaming and entertainment products, which are available across North America and worldwide through our various Internet sites. Neither this web site nor any of our other Internet sites are intended for use by children.
We maintain a firm commitment to the privacy of our customers’ and our employees’ Personal Information (defined below under the heading “What is Personal Information?”). The following outlines our commitment to you:
Purpose and Consent: At the time of collection we will explain to you the purpose of collecting your Personal Information and obtain your consent to collect, use and disclose your Personal Information.
Limiting Collection: We limit the collection of Personal Information to what is reasonable under the circumstances and your Personal Information will only be used for the purposes for which it is collected.
Security: Your Personal Information is kept strictly confidential and is not disclosed outside of our operations without your consent, unless required or permitted by law.
Access: You have the right to access the Personal Information that we maintain about you and to correct any inaccuracies.
We have adopted the 10 privacy principles established by the Canadian Standards Association’s Model Code for the Protection of Personal Information. These principles form a part of the Personal Information Protection and Electronic Documents Act (“PIPEDA” or the “Act”) which establishes the rules governing the collection, use and disclosure of Personal Information in Canada. It should be noted that certain provinces (Alberta, British Columbia and Québec) have privacy legislation that governs the collection, use, retention, protection and disclosure of personal information in those provinces. We will periodically review our principles in order to ensure that they remain relevant and current with changing technologies and laws and the evolving needs of our customers and employees.
OUR 10 PRINCIPLES:
Accountability: We are responsible for maintaining and protecting Personal Information under our control. We have appointed a Chief Privacy Officer to oversee our compliance with the Act and our 10 principles.
Identifying Purposes: We will identify the purposes for which Personal Information is collected, either before or at the time of collection.
Consent: We will only collect, use and disclose your Personal Information with your knowledge and consent, except where otherwise required or permitted by law.
Limiting Collection: We will limit the collection of your Personal Information to only those items of information that are necessary for the purposes for which the information is collected.
Limiting Use, Disclosure and Retention: Your Personal Information will only be used or disclosed for the purposes for which it was collected, unless you have otherwise consented, or where it is required or permitted by law. We will retain your Personal Information only as long as necessary to fulfill the purposes identified.
Accuracy: We will keep Personal Information that we collect accurate, complete and up-to-date to fulfill the purposes for which it was collected.
Safeguards: We will protect your Personal Information with security safeguards appropriate to the sensitivity of the information.
Openness: Specific information about our policies and practices relating to the management of Personal Information will be made available to you upon request.
Access: At your request, we will inform you of the existence, use and disclosure of your Personal Information and give you access to your Personal Information. You have the right to verify the accuracy and completeness of your Personal Information and to have it amended as appropriate.
WHAT IS PERSONAL INFORMATION?
Personal Information is broadly defined as information about an identifiable individual, but does not include the name, title, business address or business telephone number of an employee of an organization. Personal Information with personal identifiers removed (removing the identity of the individual from the information) so that it can no longer be identified with a particular individual is not considered Personal Information.
PERSONAL INFORMATION WE COLLECT
With your consent, we may collect Personal Information from you in person, either by telephone, by mail, by intercept survey or through the Internet. Typically, we collect and maintain the following:
Date of Birth
It is always your choice as to whether you provide us with your Personal Information. However:
Several of our products and services (e.g. telephone account and Internet wagering) are governed by federal and provincial regulations that require specific Personal Information be collected and maintained by us.
Some of our products and services can only be delivered to you if we can collect, use and disclose your Personal Information (e.g. HPIbet Rewards program).
HOW WE USE YOUR INFORMATION
RELATIONSHIPS WITH OUR CUSTOMERS ARE IMPORTANT TO US
We want to provide you with our various services on an ongoing and efficient manner to establish a long lasting relationship which will meet your changing needs.
We collect Personal Information about you to:
Provide you with products, services or information that you request
Assist in identifying your preferences
Provide you with information about upcoming events, promotions and new and improved services
Protect you and us, against error and fraud
Conduct and promote contests, including awarding prizes, etc.
Conduct and inform indirect marketing activities
Provide you with the opportunity to participate in additional product offerings (such as, without limitation, partial cash out opportunities)
Monitor, record and analyze use of our websites to improve usability and the customer experience
Comply with legal requirements
Comply with our internal risk management and related policies
Your Personal Information may also be used to provide us with business statistics. These statistics do not contain any information which identifies you personally.
In accordance with Canada’s Anti-Spam Legislation, you must provide your consent in order to receive information from us about our events, promotions or services by email or other electronic means. We may otherwise inform you about our events, promotions or services by mail, telephone or other means. If you wish to receive email correspondence from us, or if you do not wish to receive direct marketing by mail, telephone or other means, you may contact us using the contact information provided below.
Key to protecting the privacy of your Personal Information is consent. We collect, use and disclose your Personal Information only with your consent except where otherwise permitted or required by law. You may decline to provide us with your Personal Information. However, this choice may make it impossible for us to provide you with certain products or services. For example, we cannot set up a telephone wagering account with Internet access without the Personal Information which is required by the Canadian Pari-Mutuel Agency, the agency which regulates pari-mutuel wagering, on behalf of the Ministry of Agriculture (Agriculture Canada).
You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. If you wish to withdraw your consent we will inform you of the implications. To withdraw your consent, simply contact us and tell us of the Personal Information which you no longer wish us to collect, use and/or disclose. See below for contact details.
SECURITY AND DISCLOSURE OF YOUR PERSONAL INFORMATION
We may transfer your Personal Information to a third-party service provider or agent who provides services to us or on our behalf such as hosting, data management and storage services, market analysis and retention services. We may, or any such third-party service provider may, use servers for such purposes which are located outside of Canada. Your Personal Information may be processed in a location outside of Canada, and the laws of any such foreign jurisdiction may apply such that the governments, courts, law enforcement or regulatory bodies of any such foreign jurisdiction may be able to obtain disclosure of your Personal Information.
THIRD PARTY WEBSITES
*Must be a resident of Canada who is 18 years of age or older (19 years of age in British Columbia) to open a Dark Horse account. Promotion is available to non-account holders only; persons who have previously activated a Dark Horse account within the last 18 months are not eligible for this promotion. Only one (1) account per household is eligible for this promotion. Employees of Woodbine Entertainment Group (“WEG”) or those with whom such employees are domiciled are not eligible for this promotion.
Upon new sign-up, the new member must add the promo code ‘GET30’ in the appropriate promo code field as part of their initial full Dark Horse account registration. Once the account is verified, the amount of $30 will be deposited within 3-5 business days into the new sign-up’s account (“Bonus Deposit”). If within the first 30 days from enrollment (the “Eligibility Period”) there is $0 wagering activity on the account, the Bonus Deposit will expire and be withdrawn. Bonus Deposits are non-transferrable and cannot be withdrawn for cash, they must be used for wagering within the Dark Horse app.
This promotion is available commencing on * and expires December 31, 2020 (the “Promotion Period”).
WEG reserves the right to cancel, terminate, postpone, modify or alter this promotion at any time before or during the Promotion Period. Entry into and all aspects of this promotion are subject to federal, provincial and local regulations. By participating in this promotion entrants waive all recourse against WEG and its affiliates and each of their directors, officers and employees, relating to entrant’s participation in the promotion. Any disagreements or disputes arising out of this promotion will be determined by WEG at its sole and absolute discretion.
“Know When To Take The Reins.” ResponsibleGambling.org
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